Solar Installation | Solarbank Australia

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Google Rating

5.0

Solarbank

5.0

Lisa Kleinig

02:22 14 Sep 18

Andrew and his team were very professional, knowledgeable and friendly. Would definitely recommend to anyone.

Peter Cary

23:13 12 Sep 18

I got what I asked for and could not be happier, very efficient, very tidy and I am now very happy with my decision to go with Solarbankread more

Ruth Stratton

07:12 29 Apr 18

Andrew of Solarbank was recommended to me by a work colleague. Andrew and his team completed a complex 9Kw installation as described, neatly and professionally without fuss.I would thoroughly recommend Solarbank to anyone installing a solar system.read more

Kim Narayan

13:57 03 Apr 18

Andrew and the team are awesome and highly recommended. I was very skeptical about the solar industry and was cautious with who I chose to assure I would be getting the best service and product from someone that will be around in years to come to assist and warrant any issues that may occur. Andrew went above and beyond to assist me quickly and the process was smooth with a better and quicker result then expected. Can't recommend him highly enough. Thank you again!read more

Brent Carla Du Preez

06:40 19 Jun 18

When I was reviewing quotes, I was surprised how wide the price range was, some more than double others. However I was looking for a quality inverter and panels that will maximize the power generation trouble free. Similarly, the installation quality was equally important considering the equipment will be on the roof for 20yrs or more. Andrew presented good information and you are doing well if you can keep up with his knowledge on the matter. Andrew was also personally involved with the installation on the day and lead the project. He was also the only one that encouraged me so using a smart meter that will allow you to educate your household on your generation versus useage at any given time to the exact kilowattSo for me it made sense not to follow the lowest price, but obtain quality equipment, installation piece of mind and knowledge.read more

Dejan Janjic

03:03 03 Jan 18

Andrew, just want to say thank you for an excellent experience. I did my homework by talking to three friends who I didn't know had you install their Solar systems and they all spoke very highly of your workmanship. It's evident solar as much a passion as it is your business. I've had very few folks do work on my house that have been as straightforward and honest! Thanks again.read more

Ian Shoulder

03:18 13 Mar 18

Andrew (Solarbank) was extremely professional, before during and after the installation. His installation team were a pleasure to deal with. I have pleasure in recommending Andrew.read more

Gareth Axtens

21:33 08 Nov 18

Andrew is very trustworthy intelligent and polite. Arrived with his tradesmen on time and installed the system neatly quietly and without fuss. They were professional from start to finish. All rubbish was removed and everything left neat and tidy. Highly recommend.read more

Catriona Wood

06:00 27 Nov 18

We are so happy with our solar system. Andrew was very knowledgable and professional and easy to work with. We have ended up with a well-designed, efficient set of panels on our roof that make the most of our location. I can't recommend SolarBank highly enough.read more

Ruth Parsell

04:41 04 Dec 18

Very professional team from start to finish. Excellent knowledge of solar technology to optimise energy production and household efficiency. Thoroughly recommend Andrew and his team for anybody considering solar installation for souring energy prices. Great products, great service and great team.read more

Milton Bowry

03:35 30 Jan 19

Great Service experience: Solar Bank installed a system about 18 months ago. Very happy. Recently some electrical work was carried out on our pool filter/ pump. What ever they did not only blew up all my pool electrics but I also noticed they somehow stuffed up our solar system. As a result I called SolarBank to see if they could help. The next morning a technician came out to see what the problem was. They replaced the breaker which did not solve the problem. They then placed a call with Fronius for a replacement unit. Replacement arrived a few days later. Technician returned the next morning to install. All up a working in less then a week. All under warranty. A follow-up call to make sure everything was working. Solarbank stepped up to help when something when wrong. A great support experience. (The pool / filter still not working and they will not come out for another week.) Well Done SolarBank team.read more

davodrums

23:02 10 Feb 19

Very happy with the initial consultation, the quality of the workmanship and the after sales support to address any issues. Highly recommended.read more

Grant McBride

10:24 12 Feb 19

Andrew diligently and efficiently handled initial and followup enquiries and more importantly turned up with his team for the installation and commissioning. The installation was very professional, neat and exceeded expectations. Highly recommend.read more

James Gerrard

00:38 20 Feb 19

Solarbank installed a 12.4kW system at our property and could not be happier. They are professional, educated and true to word. If you plan to live in your house for 10 years plus, would highly recommend that you get the solar system done right and use Solarbank, you won't be disappointed.read more

Tony Ruello

00:45 28 Mar 19

Andrew and his team were diligent, professional and reliable. The entire process was uncomplicated and stress free. Andrew provided unbiased professional advice that was backed up by the actions of him and his team of installers. We are very happy with our end product a 6.2kW system with Inverter and smart meter.read more

Angie Stephenson

03:44 30 Mar 19

We recently had an 8.68KW solar system supplied and installed by Solarbank. Andrew, the owner and manager of this company is a genuine and progressive young Aussie. His personal approach to us as a potential customer was superb, with his follow up on any technical questions immediate. Andrew and his team run a very efficient and courteous operation, the installation was seamless with an attention to detail and workmanship. I have no hesitation in recommending Solarbank.read more

Charles Slack-Smith

23:10 27 May 19

Fantastic service, they have installed Two Tesla power walls for us and the pre the sale information, installation and after sales service was all fantastic, very proactive and a real breath of fresh air with contractors whio often need to be chased, Andrew is the opposite very helpful and full of excellent information, would recommend them to anyone looking for solar or Tesla battery installationsread more

richard mcclenahan

22:19 03 Jun 19

We are very happy with our solar panels. The installation went very smoothly and Andrew and the team were very knowledgeable, professional and competent. We have no hesitation in recommending Solarbank.read more

Sister_ Squad

02:46 16 Jun 19

Andrew was great to deal with, the job was done very well and very clean when done. Thanks

Tom Dumbrell

06:00 15 Aug 19

Andrew was thoroughly professional in guiding us through the process of installing our solar PV system. The work was done efficiently and neatly and we are delighted with the results. I would recommend without hesitation.read more

Garry Champion

07:25 27 Aug 19

Based on a glowing recommendation from a friend, I had very high expectations of Andrew and his team at Solarbank.Much to my delight they far exceeded those expectations.Andrew is obviously passionate about his business and this was reflected by the whole team who carried out the installation. Their work was impeccable.I would recommend Solarbank without hesitation.read more

James Gerrard

00:38 20 Feb 19

Michael Dunn

01:39 12 Nov 19

We installed solar panels about 5 years ago without obtaining any real success. What a boon to be introduced to Andrew and is team.! Totally professional with top notch equipment has made our place totally self sufficient in power usage.Could not be any happier.read more

Bob Hutchison

01:00 12 Nov 19

I don't usually do reviews but this time I wish to record Solarbank's and Andrew's exceptional perfromance in the installation of a 12.5 KW system which included micro inverters.After choosing three possible suppliers for quotes from the CEC list of approved installers, I settled on Solarbank as the most professional of the group.Andrew gave me an installation date at least 5 weeks prior to the day which he kept to. His team were spot on and left the premises as clean as when they arrived. Andrew's follow up and document handling has also been first class.Needless to say I am a happy customer..read more

Damian Rea

10:42 25 Nov 19

After a bit of research in this industry, its pretty apparent there are some dodgy operators out there. Andrew at Solarbank was very professional and gave sound advice on the best system for our home and the type of energy plan we should look at following installation. Installers were friendly and respectful. Not the cheapest but from what I read re solar systems, you get what you pay for in this business.read more

Peter Hanselmann

07:53 23 Jan 20

I recommend Solarbank. We have a difficult site with respect to solar and Andrew did a great job at designing, installing and commissioning our system that we are very happy with.read more

Chris Solomou

00:55 06 Feb 20

All aspects of my interactions with Solarbank were professional and the service was outstanding. Andrew was very happy to explain the entire process and answer all my questions. I highly recommend their products and service. Thank you Andrew and the Team at Solarbank.read more

Peter Hanselmann

07:53 23 Jan 20

I recommend Solarbank. We have a difficult site with respect to solar and Andrew did a great job at designing, installing and commissioning our system that we are very happy with.read more

Roger Kennett

02:33 24 Feb 20

Totally recommend! I was originally looking at a cheaper system but I am so glad that I went with Solar Bank and their quality approach. I can vouch that these guys know what they are talking about and they were totally professional. Andrew was so patient through the whole process explaining and helping me make the final choice of components. I am very pleased with the result. My advice is to avoid the high-pressure dodgy operators using cheap and nasty gear and go with a quality team like Solar Bank.read more

Peter Kramel

04:49 16 Mar 20

Andrew and his team were punctual and professional. The install was very high quality and so far meets the proposed performance levels of the quote. Happy to recommend Solarbank for a solar install.read more

John Kitto

04:36 31 Jul 20

More than happy to recommend Solarbank. Professional team was punctual, efficient, tidy and friendly. The install went smoothly and was done with polish and the system has blown our expectations out of the water even in patchy weather. Andrew takes time to explain the process and does everything he can for a smooth transition with providers.read more

Graham Brooke

02:04 14 Aug 20

Very professional service from Andrew and the Team. The installation process was completed within a day and we are delighted with the new system. Every aspect of the process was explained prior to installation and the system is already delivering outstanding results.read more

Teresa Tam

08:30 18 Aug 20

Andrew and his team were fantastic! Reliable, professional and quality workmanship sums up Solarbank. We have a complicated site and I am electro-magnetic sensitive. Andrew took the time to assess what we really needed, answered all my questions and recommended a great solution which ended up being better and more cost effective (both up-front and in the long run) than what we initially looked at with other companies. The installation was timely, smooth and neatly completed in a day. Andrew came back to do further adjustments (at no extra cost) upon my request without any hesitation and he was a pleasure to work with. Andrew really cares about his customer’s needs, unlike other companies which are more focused on the sale. We highly recommend Solarbank to anyone looking to install a solar power system.read more

James Edwards

06:34 17 Sep 20

Highly recommend if you are in the market for a high quality, tailored system to suit your needs backed by an intelligent and efficient team! A++James EdwardsSMA Australiaread more

Peter Close

02:12 15 Oct 20

Thanks Andrew (Solarbank). Your patience with the grant quotation process and then with arranging suitable installation times for our 22kW system was fantastic.Install was, while large, very straight forward with the work being completed in a very neat and clean way.Absolutely no hesitation in recommending Solarbank to other customers.Peter CAll Saints' Air Force Memorial Churchread more

Madeline Coon

03:41 29 Oct 20

Thanks Andrew and Solarbank. What a straight forward process with clear data and information prior to install. The guys were punctual and polite and tidied up after themselves on installation day.Highly recommend them.read more

Allan Steven

03:42 18 Dec 20

What a Fantastic clean install they did! Thanks Andrew and team who were professional from the word GO!!, and doesn't it look good!! 5 Stars all round!! I highly recommend then. Thanks Solarbank.read more

Bob Allo

01:20 18 Jan 21

We're extremely pleased with our overall experience with Solarbank.From the first site visit, through the quotation process and the installation itself, Andrew was always accessible and thoroughly professional.A 17kw system with a tight install window, in the lead-up to Christmas, with threatening weather all around us, Andrew's installation team was super focussed, hard working and well organised.Also, considering the amount of gear needed to install the system, they left our place looking spotless.Andrew has also been helpful with our post installation questions .Recommend this company!read more

Andrew Hayes

21:16 18 Feb 21

Brilliant service.Andrew and his team were a pleasure to deal with. Andrew was informative and detailed all the way through the process and his team were extremely professional.They were all a pleasure to deal with.Highly recommended!!read more

Ryan Mahoney

05:36 26 Feb 21

I would give 6 stars if I could.Andrew helped me understand the benefits of solar, how it all works in layman terms (not as simple as you think!) answered all of my many questions, and guided us through the process.His installation team were just as professional, courteous, and extremely efficient.They even went out of their way to source and colour match 2nd hand roof tiles (mine are no long produced and available to buy new), to replace the previously cracked tiles on my roof which we were unknowingly living with prior to the install, without any hesitation. What fantastic service!Thank you Solarbank team!read more

Matthew Salmon

21:54 08 Apr 21

Andrew and the team did a great job. Very efficient, clean and polite. The solar was installed and the place left spotless. Andrew took the time to walk me through the system and we are very happy with the result.read more

Alex Taffs

23:27 02 May 21

Andrew and his SolarBank team recently completed a residential install for us. Andrew provided us with a detailed quote and then spent the time to go through the quote, compare options and guide me through what the process was for installation. On the day of installation they arrived on time, were very friendly, professional and polite. The job was done quickly and efficiently even though the team had to deal with my toddler stealing their tools and asking "questions" about everything. I would HIGHLY recommend Solarbank for your solar solutions as the quality and professionalism is worth every cent! Great work guys, and thanks!read more

Vicki Norton

10:27 09 Jun 21

Andrew and his team were so easy to deal with. The product is great and they installed in a day. Excellent customer service and he made the process simple and seamless. I have no hesitations in recommending Solarbank.read more

Manfredo Tutti Frutti

12:52 09 Jun 21

Abysmal service and attitude. Do not pay the deposit of $550 up front before you see the documentation which is what the pushy salesman Stuart did to me. They flog obsolete models saying they are the latest. A little research soon tells the story.These reviews are rigged, I know some unhappy customers.read more

Paul Nicholson

05:20 02 Jul 21

Andrew and his team from Solarbank were very professional from start to finish. Andrew was very patient to go through all the details of the quote and install procedures making the process much easier than I had anticipated.They are passionate about what they do , I highly recommend.read more

Bill Vargas

01:02 18 Jul 21

Andrew was very helpful in advising on the best option to meet our needs. Painful customer ;-)The installation was very well done and only took the day with minimal disruption to our power (working form home). Very professional team.I am extremely happy with our system. Would highly recommend SolarBank.read more

Alan Dayeh

13:02 27 Jul 21

Solarbank installed a 15.6kW system for us, with 40 panels spread across multiple aspects of our roof and our granny flat roof too! This needed two inverters and optimisers for every panel! Andrew's knowledge of the technological options was outstanding and honest which gave us lots of confidence in the Solarbank team. The job was even more complex as our roof has curved european terracotta tiles which needed extra attention to get the brackets installed. Would highly recommend the Solarbank team to anyone wanting a professional and high quality job!read more

Pete Probert

04:19 20 Aug 21

Andrew and his Solarbank team provided exceptional quality and service with my first venture into solar power. He was able to answer all my questions, include the very basic ones, with clarity using a “language” that was easy to understand. His team (some of who need singing lessons) arrived on time, we’re open, friendly and completed the job on time (one day) leaving a clean work site. The benefits of solar are already being realised…. and it’s winter! Highly recommend Solarbank for all solar requirements…read more

Julie Kelly

05:24 10 Sep 21

Solar Bank installed a 10.34 kw system (27 panels) to our house. The boys that installed the system were very polite and efficient in installing the system. Andrew was extremely professional in his sales approach (no hard sell). He is very knowledgeable and was able to communicate the setup and workings of the system effectively. A small adjustment was necessary after completion. This occurred very quickly within a few days. We highly recommend Solar Bank at Cromer, and we couldn’t be happier with the system.Kevin and Julieread more

Lucy Lutze

10:06 27 Oct 21

I would highly recommend Andrew and his team. Great communication and service, very professional.

Meredith Downey

09:14 01 Dec 21

Andrew at Solarbank was professional and informative. He walked me through the options and advised on the best set up for us. He was accommodating when the scheduled install was delayed due to COVID lock down and always available when I had follow up requests. In an industry that has a bad reputation for shonky operators in to make a quick buck, I would recommend Andrew for a hassle free experience from start to finish.read more

Julian Chan

09:36 17 Jan 22

The Solarbank experience was stress-free throughout the entire process from engagement, design, installation and commission. The system that was designed and installed maximises solar production and return on investment. All trades on site were fantastic, communicated and consulted with me on decision points. Highly recommend Solarbank for their services - more companies should strive to this level!read more

Brendan Heffernan

10:19 18 Jan 22

With so many shonky operators in this field, it is a very difficult task finding someone you can trust. Andrew and the team at Solarbank are setting the standard that all others should follow. There's no hard sales techniques, no selling you things you don't need. In fact, Andrew talked me out of one thing I requested because it would not have been cost effective. This is not the behaviour of someone out to make a quick buck. This is the behaviour of someone who is honest and who wants to ensure you get the most for your hard earned money.Andrew's attention to detail is laser sharp. Nothing less than perfect will pass his scrutiny. You can be assured of an installation that will exceed the quality that others would provide. Grinding roof tiles so they sit flat on the brackets that hold the panels in place to eliminate the risk of water ingress, running the panel electricals in such a way so that they are never exposed to sunlight and potentially degrade. These are things that other operators fail to do and it results in a better and more robust installation. Also, nothing but the very best quality panels, inverters and cabling is used.I had the privilege of being able to observe the entire installation at my home. Every single person who worked on our installation presented the highest level of professionalism and skill. They were all polite, friendly and treated my home with care, like it was their own. We had our fair share of challenges, bad weather interrupted the initial install, but Andrew handled it like a true professional. They did everything that they could and rescheduled the rest of the installation for another day when the weather was better.Once the system was in place, Andrew took the time to sit down with me and explain how the system would work, helped to set up the internet connectivity so I can monitor the systems output and performance from my smart phone and computer and gave invaluable insights into how to get the very best out of my investment.Andrew and the team left absolutely no trace of their presence when they were gone. All rubbish was removed and any mess made was thoroughly cleaned.If you want a solar system at your home or business, look no further than Solarbank. You can trust Andrew and his team. They will not disappoint you. I commend Andrew and the Solarbank team to you.read more

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